What We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the payment identifiers tied to your JazzCash, Easypaisa, or Raast wallet. This lets us process deposits, verify withdrawals, and keep your account secure. We also log device type, IP address, and session activity to
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detect unusual access — if someone tries to reach your account from an unrecognised device, that log is what lets us flag it. Transaction records are kept for as long as required under applicable financial regulations in the regions where we operate. We do not sell
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your data to third parties or use it for purposes outside account management and platform improvement. Where local law applies, your data is processed only to the extent permitted in your eligible region. You can request a copy of the data we hold on you at
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any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.